Helping data-driven companies generate business value.
With the advent and rise of digital transformation and its subsets – data science, big data, the IoT (Internet of Things), predictive analytics, and business intelligence – businesses and organisations have more ways than ever before to track and improve internal processes, customer service, and customer experience.
As a recognized expert and thought leader in this field, I work with data-driven companies to generate business value so that they may meet and exceed goal after goal.
Ronald van Loon speaks on why CX leaders are turning to new developments in AI and machine learning as opportunities to advance their customer strategies.
Ronald van Loon discusses the trends in customer experience which are driving demand for big data and artificial intelligence solutions.